You can cancel your order within one hour of placing it, provided it has not yet been shipped. In this case, please contact our customer service. *Once the order has been shipped, cancellation is no longer possible. We ask for your understanding. During high order volumes, temporary stock shortages, or around holidays, there may be delivery delays. We appreciate your understanding. If the delivery address is unclear or the recipient is absent for an extended period and we cannot establish contact, the product will be returned to us.